Expert-lead preparation is a fully customized support for expats and their spouses. It provides in-depth learning on expectations, cultural and social cues, business practices and everyday life in the target country to minimize cultural shock and maximize performance and satisfaction.
Expert-lead package contains:
- CountryExpertSession 1 or 2 days, live online or face-to-face cross-cultural training
- CQ-Workout 6 months’ access to self-paced learning with valuable information about 90+ countries
- 5 consultation sessions with a Country Expert for the assignee or the spouse.
WHAT DO YOU RECEIVE WITHIN THIS PACKAGE?
CountryExpertSession is a tailor made session which focuses on specific areas of interest and nature of business. It develops and exercises intercultural competences, provides the most essential skills and competences needed to operate successfully in different countries, it provides practical information about specific country/regions and its business cultures and provides an overview of the business, social and everyday life in the specific country.
Modules covered during CountryExpertSession
- Roots of the culture (drivers which created norms and values in Italy)
- Doing business in, and working with people from Italy (leadership, collaboration, communication, negotiation, decision making styles; teamwork, delegation, information sharing, meeting & greeting, providing feedback, motivating, managing conflicts etc.)
- Case studies and real life examples to be analyzed.
- Socio-economic aspects and everyday life in Italy.
- Analyzing the assignment and action planning
- Understand the role of mental filters, stereotypes and prejudices
- Explore your own cultural programming and the impact that it has on everyday life and business
- Models to better understand business culture and cross-cultural communication
- Managing culture shock
- Debriefs of the cultural preference check
CQ-Workout is a blended-learning training based on 20 years of global experience in the areas of international and virtual collaboration. The program comprises 4 modules. Each of the participants receives half year access (extendable) to the most powerful tool in the field of cultural competence and country specific information acquisition, which will allow you to return to any element of the course at any given time after finishing the program.
What does the CQ-Workout contain?
- Guided learning with specific tips, divided into 4 modules
- Detailed reports on more than 90 other countries, including information on business practices, safety and travel information and culture and lifestyle
- All accessible via a MOBILE APP that can be downloaded through the app store.
- A cross-cultural preference check (20 minutes) that compares the trainee on 9 different dimensions to the preferred culture profile of Italians (and more than 90 other cultures). The preference check helps you to achieve smoother communication, to adapt the communication style for direct results and to avoid cultural misunderstandings.
- Country, Team and Colleague Comparison Tool
- Flight packs (reports available offline, ready to download for computers, tablets and smartphones)
- Hours of recorded materials and case studies for self-paced learning on cultural intelligence and international collaboration
- 4 webinars
- Easy to schedule, on-demand session with the world top experts
- Enables you to e-contact a country specialist to address all the questions you may have regarding a foreign culture or a specific country/region you are dealing with.
- Helps you to understand and strategize appropriately
- It’s easy to schedule, and can be delivered by phone or via online platform to help you prepare for a presentation, negotiations, online meeting or a business trip.
You can book a package of 3 or 6 consultations to be used by the assignee (or the respective spouse) throughout your assignment, which will allow you to debrief cultural check and close the gaps between your own preferences and the preferences of the country of destination; this session with a Country Expert will help you to develop strategies on dealing with every-day real situations.